My order contains incorrect/defective items - what should I do? 19 May 2020 08:38 Updated We are very sorry! Please contact us immediately so that we can help you to solve the problem. Please also provide pictures of the order or the wrong/defective items with your request. Related articles Can I change or cancel my order? What payment methods do you offer? Which shipping company do you ship your orders with? Is it possible to order on account? Which blend suits you best? Free advice from nutritionists!